Program Manager- FHA

Job Description

Job Description

Salary : $30.00 Hourly

Position Summary

The FHA Program Manager oversees the delivery of services provided by independent contractors, ensuring quality standards are met across client homes. This role requires active supervision, collaboration with families and community partners, and hands-on problem-solving to ensure all client needs are addressed according to individualized care plans.

Essential Duties & Responsibilities

• Monitor services provided across assigned homes to ensure alignment with client needs and regulatory standards.
• Conduct home visits weekly, bi-weekly, or monthly based on the clients tier level.
• Complete at least two unannounced visits per year for each client on the assigned caseload.
• Maintain a caseload of up to 20 clients and ensure accurate documentation, records, and quarterly reports.
• Communicate regularly with providers, clients, families, and community partners.
• Build and maintain strong working relationships with funding agencies, social service providers, legal and medical professionals, and community agencies.
• Utilize knowledge in psychology and social services to assess client needs and support behavioral development.
• Coordinate interdisciplinary team meetings and support client service planning.
• Provide transportation for clients when necessary.
• Participate in on-call rotation and respond to calls within one hour.
• Collaborate on service transitions and address any crises or service disruptions.
• Attend and support community events and internal agency activities as needed.
• Ensure compliance with all company policies, procedures, and Title 17 regulations.
• Complete other duties as assigned.

Qualifications

Physical & Work Environment Requirements

Core Competencies