Job Description : An AEM Support role typically involves ensuring the smooth operation and maintenance of Adobe Experience Manager (AEM) platforms, including content management, digital asset management, and other related applications. This role often requires a blend of technical skills, strong problem-solving abilities, and effective communication skills to support users and address issues efficiently.
Required Skills :
- Strong technical skills : Knowledge of Java, JavaScript, HTML, CSS, XML, and potentially Python.
AEM expertise : Experience with AEM modules (e.g., authoring, publish, dispatcher, replication, user management), CRX2 and OAK repositories, and various AEM versions (e.g., 6.0, 6.5, Cloud).
Troubleshooting and problem-solving skills : Ability to analyze issues, identify root causes, and implement effective solutions.Communication skills : Ability to communicate technical information clearly and concisely to both technical and non-technical audiences.Experience with ITSM tools : Familiarity with tools like ServiceNow or Remedy for incident management.Agile methodologies : Experience with Agile project management processes.The specific responsibilities and required skills may vary depending on the size and complexity of the AEM environment and the organization's specific needs.