Family Services Coordinator

Where You’ll Work

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy.

Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA / ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.

California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care. Visit for more information.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

One Community. One Mission. One California

Job Summary and Responsibilities

The Family Services Coordinator responsibilities include providing case management and teaching and demonstrating activities according to the child and familys plan of care. The case manager works in collaboration with a team of professionals to ensure child safety and stability. He / She also provides parenting education activities as well as referrals advocacy support and anticipatory guidance for a caseload of 10 to 11 families. This position will require flexibility with respect to responsibilities as the program evolves over a five-year funding period. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner.

Job Requirements

• Bachelors degree in child development social work psychology human development or a related field.
• Wraparound training.
• Familiarity with DMH documentation requirements.
• Ability to function as a member of an interdisciplinary team.
• Ability to assess families across a broad spectrum of areas recognizing professional boundaries and the need for consultation from other disciplines.
• Experience working with low-income families and families from diverse cultural and ethnic backgrounds.
• Empathy warmth and the ability to establish ongoing supportive relationships with an ethnically diverse population.
• Knowledge of the agencies in the Pico-Union and downtown Los Angeles areas that serve low-income families.
• Familiarity with the effects of parental alcohol and / or other drug abuse on family health parenting and general functioning. Experience in making home visits to low-income families.
• Skill in organizing and maintaining accurate records. Skill in writing to articulate concepts and ideas in notes and reports.
• Bilingual English / Spanish speaking skills.
• Possession of a valid California drivers license and ability to make home visits to various Los Angeles County locations.