Business Systems Analyst - IT Cost Recovery Specialist (Telecom)

Are you Richmond R.E.A.D.Y ? R espect. E quity. A ccountability. D iversity... YOU !!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth

opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the

employer of choice, we are thrilled about the below employee benefit enhancements :

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond is seeking a Telecom Billing and Recovery Specialist to join our team and oversee the billing

processes for our telecommunications services. This role will analyze invoice data from our telecommunications service

providers and use that data to calculate internal chargebacks and cost allocations. The ideal candidate will possess

strong analytical skills, attention to detail, and proficiency in billing systems. Effective communication and collaboration

with both employees and vendors are essential for success in this role.

To excel in this role, one needs robust analytical, communication, and project management skills. The position entails

auditing hundreds of Telecom bills for contractual compliance, charge discrepancies, and budget forecasting. Moreover,

the incumbent will oversee bill audits, pinpoint errors, manage disputes, and ensure overall billing accuracy

This recruitment is being managed by Administrative and Consulting Advantage (ACA).

All interested applicants must submit their application and resume through :

Duties include but are not limited to :

purposes.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES :

Knowledge (some combination of the following) :

revenue reporting, etc.

financial software system, Adobe Acrobat, etc.

Skills (some combination of the following) :

processes

MINIMUM TRAINING AND EXPERIENCE :

minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and / or OTHER SPECIAL REQUIREMENTS :

None required

PREFERRED TRAINING AND EXPERIENCE :

vendors, and colleagues.

advantage

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential

functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS : Working conditions may include exposure to travel to other locations within the City of

Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical

parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT :

Due to the nature of work assignments, incumbents

must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time

constraint. The essential duties of this classification may require the ability to regularly perform repetitive motions, hear, talk, finger, and see; frequently stand, reach, stoop, balance, and walk; and occasionally kneel, crouch, crawl, reach, and lift. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and

prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin,

disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other

characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City

of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require

reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application

and / or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion,

termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.