Talent.com
Help Desk Analyst
Help Desk AnalystVirtualVocations • Grand Rapids, Michigan, United States
No longer accepting applications
Help Desk Analyst

Help Desk Analyst

VirtualVocations • Grand Rapids, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Help Desk Analyst who is proactive and customer-focused to provide outstanding technical support to employees.

Key Responsibilities

Serve as the first point of contact for IT support requests and troubleshoot issues related to Microsoft Windows and Microsoft 365 applications

Manage user accounts, password resets, and support various devices while maintaining accurate documentation of support requests

Track and maintain IT equipment and support IT team initiatives including upgrades and process improvements

Required Qualifications

1-2 years of experience in a help desk or IT support role

Proficiency with Microsoft Windows operating systems and Microsoft 365 cloud services

Working knowledge of TCP / IP networking protocols and VPN connectivity

CompTIA A+, Network+, or Microsoft certifications are preferred

Basic understanding of Active Directory and Group Policy management is a plus

Create a job alert for this search

Help Desk Analyst • Grand Rapids, Michigan, United States

Related jobs
Intra Day Analyst-Onsite

Intra Day Analyst-Onsite

Western & Southern Financial Group • Fremont, MI, US
Full-time +1
Holds direct accountability for Contact Center service levels managing approximately 250 phone agents for Customer Service, PST, Agency, IB and OB Sales. Responsible for monitoring the Contact Cente...Show more
Last updated: 30+ days ago • Promoted
Client Support and Operations - Specialist 2

Client Support and Operations - Specialist 2

CU •Answers • Kentwood, MI, United States
Permanent
The Client Support and Operations Specialist 2 provides second tier computer and network technical support for CU •Answers, cuasterisk. CU •Answer Network Services clients, in addition to leading proj...Show more
Last updated: 1 day ago • Promoted
IT Analyst

IT Analyst

Match Point Solutions • Grand Rapids, MI, United States
Full-time
Quick Apply
MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, N...Show more
Last updated: 7 days ago
HRIS Systems Analyst

HRIS Systems Analyst

The Pivot Group Network • Byron Center, Michigan, United States
Full-time
Quick Apply
Are you an expert in HRIS platforms looking to make a significant impact within a dynamic organization?.We are seeking a highly skilled and detail-oriented HRIS Systems Analyst to join our team at ...Show more
Last updated: 30+ days ago
Remote AI Task Reviewer – Flexible Hours, No Experience Needed

Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDG • Morley, Michigan, United States
Remote
Full-time
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...Show more
Last updated: 30+ days ago • Promoted
Execution Specialist

Execution Specialist

Reeledge • Lowell, Michigan, United States
Full-time
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company seeking talented and motivated indi...Show more
Last updated: 30+ days ago • Promoted
Execution Specialist - work-from-home

Execution Specialist - work-from-home

Reeledge • Ravenna, Michigan, United States
Remote
Full-time
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company seeking talented and motivated indi...Show more
Last updated: 30+ days ago • Promoted
Analyst, Provider Operations

Analyst, Provider Operations

Corewell Health • Grand Rapids, MI, US
Full-time
A Provider Operations Analyst is responsible for identifying and solving issues relating to the performance of the provider operations business and is a subject matter expert to the Provider Operat...Show more
Last updated: 19 hours ago • Promoted • New!
Fulfillment Specialist

Fulfillment Specialist

MM Services II • Grand Rapids, MI, US
Full-time
WHO we are is a fast-growing, environmentally-conscious technology company made up of innovators and limit pushers.WHAT we do is recover, revive and reuse technology. Our expertise in repair and ref...Show more
Last updated: 30+ days ago • Promoted
EPIC Grand Central and Prelude analyst

EPIC Grand Central and Prelude analyst

Sunrise Systems • Grand Rapids, Michigan, United States
Full-time
Quick Apply
Job Title : Application System Analyst.Duration : 09 Months On W2 Contract.Client's laptop will be provided.Certified Grand Central and Prelude analyst to assist with strategic projects in 2025.Respo...Show more
Last updated: 30+ days ago
Sr. ERP Integration Specialist

Sr. ERP Integration Specialist

The Pivot Group Network • Coopersville, Michigan, United States
Full-time
Quick Apply
Tracking Number : DPC-ERP-SNR-002.Are you an expert in ERP system integration and eager to make an impact in the world of display component production?. We are a leading company in display component ...Show more
Last updated: 20 days ago
Fulfillment Specialist

Fulfillment Specialist

Tekton • Grand Rapids, MI, US
Full-time +1
As a Fulfillment Specialist, your top priority is to get orders ready while upholding our high standards for quality, speed, and accuracy. You will also be responsible for advancing our warehouse pr...Show more
Last updated: 9 hours ago • Promoted • New!
Front Desk- HopCat

Front Desk- HopCat

Project BarFly • Holland, Michigan, United States, 49423
Part-time
Join our fun and fast-paced HopCat hosting team by replying to this message!.Great job for 16 and 17-year-olds!.Mental health benefits, including online assessments for employees and family members...Show more
Last updated: 30+ days ago
Focus Group

Focus Group

Reeledge • Fremont, Michigan, United States
Full-time +1
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...Show more
Last updated: 30+ days ago • Promoted
Network Systems Analyst

Network Systems Analyst

Fox Chrysler Dodge Jeep RAM • Grand Rapids, MI, USA
Full-time
Quick Apply
Join Fox Motors as a Full-Time Network Systems Analyst and immerse yourself in an energetic, high-performance environment. This onsite position offers you the chance to collaborate with a dedicated ...Show more
Last updated: 27 days ago
Lead HRIS Systems Analyst

Lead HRIS Systems Analyst

The Pivot Group Network • Hudsonville, MI, US
Full-time
Excited about the idea of driving innovation in HR technology strategy?.We are seeking a visionary Lead HRIS Systems Analyst to shape the future of our HR technology landscape at a prominent manufa...Show more
Last updated: 16 days ago • Promoted
Mover (Taskrabbit)

Mover (Taskrabbit)

Taskrabbit • Kent City, MI, US
Full-time
Taskrabbit is looking for capable, hardworking individuals to join our global network of independent service providers, who we call Taskers. Whether you're experienced with physical labor or you...Show more
Last updated: 30+ days ago • Promoted
Senior HRIS Systems Analyst

Senior HRIS Systems Analyst

The Pivot Group Network • Allendale, Michigan, United States
Full-time
Quick Apply
Ready to take on a challenging and rewarding opportunity in HR technology leadership?.We are searching for a Senior HRIS Systems Analyst to elevate our HR technology infrastructure at a prominent m...Show more
Last updated: 30+ days ago
Systems Integration Analyst

Systems Integration Analyst

The Rapid • Grand Rapids, MI, USA
Full-time
Quick Apply
The Rapid is looking for a Systems Integration Analyst to join our team!.Where public transportation goes, community grows. Make a Meaningful Impact Every Day - Join The Rapid!.Are you ready to take...Show more
Last updated: 30+ days ago
Direct Support Professional (DSP) : West Lake Cottage 2 - Full time 3rd Shift

Direct Support Professional (DSP) : West Lake Cottage 2 - Full time 3rd Shift

Hope Network Behavioral Health • Lowell, MI, US
Full-time
We are helping people overcome.Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, oth...Show more
Last updated: 9 hours ago • Promoted • New!