Director of Operations (3PL)

About Us :

We’re a fast-growing 3PL specializing in furniture logistics, retail delivery, and customer fulfillment. Our team partners with leading furniture brands to deliver best-in-class logistics performance - from warehouse to customer home.

We’re expanding fast and looking for a Director of Operations who can bring energy, innovation, and leadership to our multi-site operations. This role is ideal for someone who thrives on building strong teams, improving systems, and driving operational excellence across multiple accounts.

What You’ll Do :

• Oversee and scale operations across multiple high-volume furniture retail accounts.
• Lead regional and site managers to ensure top-tier service and client satisfaction.
• Leverage tools like DispatchTrack and WMS platforms to streamline performance, routing, and delivery execution.
• Identify and implement process improvements to boost efficiency, reduce costs, and elevate customer experience.
• Serve as the key operational contact for client relationships and contract performance.
• Travel 50-75% to visit warehouses, retail clients, and regional teams.

What You Bring :

Why You’ll Love It Here :

If you’re a proven operations leader who loves solving problems, leading people, and improving performance through technology and teamwork - we want to hear from you.