Job Description
Job Description
Jersey Mike's Subs in SLP is looking for a Assistant General Manager!
As AGM, you take an active role in the total management of our Jersey Mike's restaurant. You will oversee the in-store operations and coaching of crew members on every shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback. Ultimately, you will will work as a true partner to your franchisee leadership to ensure all aspects of the store run smoothly and effectively.
Team Environment
- Putting the highest value on work integrity & best-in-class restaurant operations
- Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
- Deploy team members appropriately to meet customers' needs and service standards throughout shift
- Communicate shift priorities, goals and results with team members
- Lead crew training and ensure they uphold brand standard
- Assist schedule writing, weekly inventory, and food orders
Operational Excellence
Role model exceptional customer serviceDrive sense of urgency through crew members to satisfy customer needs and execute daily operationsReinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficienciesMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state lawsMonitor team performance to ensure quality, service, and cleanliness standards are met throughout shiftComplete all required trainingSkills & Experience
Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurantKnowledge of the industry and relevant health and safety regulationsCommitment to excellent serviceWorking well within a teamLeadership skills and ability to make decisions fastStrong problem-solving aptitudeAbility to stand for long periodsHigh school diploma & QSR / restaurant experience is preferredINDHOPAGM