Senior Collaboration Engineer

As the Senior Collaboration Engineer , you will manage and optimize enterprise-level collaboration platforms-including Slack, Zoom, and Microsoft MS365. You'll work closely with stakeholders, system administrators, and automation engineers to ensure seamless integrations, drive innovation, and maximize the value of our collaboration ecosystem. The ideal candidate will be proactive and thrive in collaborative environments. They will also be passionate about leveraging technology to enhance communication and productivity and dedicated to delivering exceptional user experiences.

What You'll Do :

• Platform Administration : Manage and maintain Slack, Zoom, and Microsoft MS365, including advanced configurations and automation.
• Integration Development : Design, implement, and troubleshoot integrations with systems like Salesforce, Workday, Zendesk, Workvivo, and custom tools.
• Slack Expertise : Oversee the Slack environment, drive adoption, and ensure integrations maximize platform value.
• Microsoft MS365 Expertise : Administer SharePoint, automate workflows using PowerPlatform, and manage identity with Entra (Azure AD).
• Stakeholder Collaboration : Partner with end-users and stakeholders to gather integration needs and deliver tailored solutions.
• Technical Leadership : Act as the senior technical expert and escalation point for complex support issues.
• Training and Documentation : Create clear, user-friendly documentation and video tutorials for platform features and best practices.
• Performance Monitoring : Evaluate system performance and recommend improvements for efficiency and security.
• User Feedback Integration : Gather and analyze feedback to drive enhancements in tools and processes.

What You'll Bring :

The base salary range for this position is $124,000 - $186,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally : your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.