Digital Sales Specialist

A company is looking for a Digital Sales Specialist.

Key Responsibilities

Answer incoming chats using the LiveEngage platform and consult customers on contact lens purchases

Provide exceptional customer service in a fast-paced environment while maintaining high performance metrics

Engage proactively with team members and management to ensure success in a virtual work setting

Required Qualifications

High school diploma or equivalent experience

2-3 years of customer service experience

Typing skills of at least 40 words per minute and technical proficiency

Reliable internet connection with specified download and upload speeds

Ability to maintain a private, distraction-free workplace