Associate Financial Advisor

Redwood Credit Union is looking for an Associate Financial Advisor who will be responsible for providing investment, retirement, annuity, advisory and educational investment planning, and advice to Members in an assigned region. Execute transactions for investment products, as licensed, to match Members' needs. Serve in partnership with an assigned mentoring Financial Advisor to increase territory coverage resulting in improved service and productivity for Branches served and overall program. Conduct regularly scheduled reviews with assigned clients to monitor progress toward client's financial goals.

Key Responsibilities

Service :

o Provide exceptional customer service to all Member-clients.

o Follow up with Members referred to Wealth Management Department by Branch and Member Service Center to schedule investment-needs meeting.

o Provide regularly scheduled investment portfolio reviews.

o Handle routine customer inquiries; effectively work with back-office support personnel at vendors and broker-dealer to ensure high degree of quality service and customer satisfaction.

o Travel to Corporate offices and other Branch locations as assigned.

Investment Product Sales :

o Open accounts and execute trades for advisory, mutual funds, stocks, bonds, etc. as directed by client in compliance with CUSO Financial Services Office of Supervisory Jurisdiction (OSJ).

o Research and provide literature on requested investment products including financial plans, advisory accounts, stocks, bonds, and mutual funds.

o Research and provide literature and information to clients regarding insurance products such as annuities.

o Establish and maintain interactive and open communication with CUSO Financial Services and product companies.

o Provide Branch and / or Member Service Center team members with regular referral and product training.

o Attend regular product and sales training meetings.

Administration :

o Complete transactions within all FINRA, SEC, and Credit Union procedures and regulations.

o Research and repair all "Back to Rep" and NIGO "not in good order" items.

o Complete daily, weekly, and monthly sales blotters and tracking reports.

o Prepare and maintain complete and accurate digital client files, documentation, and Member data as directed by CUSO Financial Services and RCU.

o Maintain a weekly "pipeline" report of Members assisted and pending business items.

o Input financial planning data into financial planning software for the appropriate Members on an as-needed basis.

o Coordinate marketing and advertising efforts to promote Redwood Credit Union and Wealth Management Department.

Associate Financial Advisor Development Training Program :

o The Associate Financial Advisor is responsible to complete all applicable sales, compliance and product training and be in good standing prior to any advancement or promotion to Financial Advisor. This program is as assigned by the VP-Wealth Management.

o The Associate Financial Advisor will complete additional licensing and educational programs as assigned by management.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU) :

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 29th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6 / 30 / 24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Recognized by Newsweek as one of "America's Best Credit Unions 2024"
• Recognized by Forbes as one of "America's Best Small Employers 2023"
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

Minimum Qualification : Knowledge, Skills and Abilities

Licenses and Certifications

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in economics, business administration, data analysis, math, statistics, or related field, with a minimum of one year of related experience.

Compensation : Base starting range : $68,640 annually commensurate with experience + commission.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education / training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including :

RCU Discounts and Perks :

Physical Requirements :

Internal Team Members : If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected].