Regional Director of Operations

Job Description

Job Description

Salary : $130,000 - $160,000 yearly

Must Must have prior Home Care, Nursing Home, or Assisted Living experience

About Us

Andrea's Angels, an entity of True Care, is a trusted home care agency in Colorado providing caregivers fluent in English and Spanish. Our homemaker services help older adults, individuals with disabilities, and those recovering from injury maintain independence at home. We provide care and attention that ensures safety, security, and freedom.

We invite you to join a team where your passion for service is valued and cultivated. Beyond serving clients, we focus on creating a workplace where you feel supported, appreciated, and empowered to grow.

Job Summary

As the Regional Director of Operations, you will oversee the daily operations, staff management, and quality of care at Andreas Angels. This position is also the designated Administrator for our licensed Colorado Class B Home Care Agency, responsible for ensuring compliance with all applicable federal, state, and local regulations for non-medical personal care services.

You will supervise the all levels of staff throughout the region, ensuring operational excellence, regulatory compliance, and a culture of professionalism and patient-centered care.

Key Responsibilities

• Regulatory Compliance & Agency Oversight
• Ensure agency compliance with all federal, state, and local laws, including CDPHE standards for Class B home care agencies
• Maintain organizational charts, personnel files, administrative records, policies, and procedures
• Ensure completion, maintenance, and submission of required reports and records to CDPHE
• Maintain availability during all hours personnel are providing services; designate in writing qualified staff to act in your absence
• Ensure marketing and promotional materials accurately reflect services provided

Operational Management

Quality Assurance & Training

Staff & Patient Engagement

Data & Reporting

Key Performance Indicators (KPIs)

Minimum Qualifications

Benefits

Equal Opportunity

Andreas Angels provides equal employment opportunities to all employees and applicants without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by law.