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Account Manager

Account Manager

Epika Fleet Services, Inc.Indianapolis, IN, United States
3 days ago
Job type
  • Full-time
Job description

Overview

Keep Fleets Running. Keep Customers Moving.

At M.E.S.O. Inc. , we pride ourselves on being the go-to partner for construction and industrial companies that rely on safe, dependable equipment. From mobile service and repair to rentals and fleet support, our mission is simple : keep our customers moving forward .

We're looking for a Account Manager to join our growing team. In this role, you'll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers' success.

If you're ready to play a key role in keeping fleets on the road and customers moving, M.E.S.O. Inc. wants to hear from you. Apply today and join a company that's driving the future of mobile equipment service.

Responsibilities

What You'll Do

  • Own the schedule - manage and coordinate daily schedules for our mobile service technicians
  • Support the field - process parts requests and ensure technicians have what they need to get the job done right
  • Keep customers informed - provide clear updates on timelines, lead-times, and service expectations
  • Maintain accuracy - update customer databases with current information and service details
  • Bridge communication - serve as the link between customers, technicians, and department managers
  • Support accounting - provide accurate maintenance contract billing information and prepare service invoices

Qualifications

What We're Looking For

  • Strong organizational skills with the ability to balance multiple priorities
  • Excellent communication skills - clear, professional, and customer-focused
  • Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
  • A team player who thrives in a collaborative, fast-moving environment
  • Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation
  • Benefits

    Benefits

  • Health, Dental, Vision & Life Insurance
  • 401K Retirement Plan & Matching
  • Health Savings Account
  • Paid Time Off
  • Pay Range

    USD $24.00 - USD $30.00 / Hr.

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