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Field Service Specialist
Field Service SpecialistKorn Ferry • New York, NY, US
Field Service Specialist

Field Service Specialist

Korn Ferry • New York, NY, US
2 days ago
Job type
  • Full-time
Job description

2 weeks ago Be among the first 25 applicants

This range is provided by Korn Ferry. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$73,000.00 / yr - $80,000.00 / yr

Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in New York, NY. This is a higher-travel role (approximately 20% regional, overnight) – 90% of your time will be spent in lower Manhattan.

Electrical / Electronics background required. Use / knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)

Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!

  • U.S. military experience is highly preferred.

Compensation :

$73,000-80,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus

Travel :

20% overnight regional travel.

What You Will Do

  • Be an integral part of company's customer-focused business model - Strong Customer Service Skills will be required.
  • Deliver exemplary customer service to customers in the field
  • Become proficient in servicing all company systems while following field service procedures
  • Troubleshoot and repair commercial system installations
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Work independently from your home office to accommodate needs and priorities of customers
  • Education and Work Experience

  • Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
  • 2 or 4 year college degree, technical school degree, or related experience
  • Use / knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
  • A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)
  • Title

    Field Service Specialist

    Locations

    New York, NY

    Job ID #

    510691568

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Industries

    Industrial Machinery Manufacturing

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