Job Description
About the Organization
Our client is a nationally recognized clinical diagnostics laboratory known for scientific excellence, innovation, and a culture that values long-term employee growth. Many members of the leadership team began their careers in technical or supervisory roles and have advanced through internal promotions — a testament to the organization’s commitment to developing talent from within.
This stability, coupled with a forward-thinking approach to laboratory science, makes it an ideal environment for professionals who want to lead, innovate, and make a lasting impact in the field of clinical diagnostics.
Position Overview
The Director of Laboratory Operations will provide strategic and operational leadership across all laboratory departments within a CLIA-regulated environment. This role is responsible for ensuring quality, compliance, and efficiency while supporting continuous improvement and innovation.
The Director will directly oversee eight Technical Supervisors , each managing a key department, along with their assistant supervisors and approximately 130 bench-level technologists and scientists . The ideal candidate will bring deep expertise in Microbiology , proven leadership in large-scale lab operations, and a collaborative management style aligned with a culture that emphasizes growth and internal advancement.
Organizational Structure & Reporting
- Direct Reports : Eight (8) Technical Supervisors – one for each laboratory department
- Departments Include :
- Microbiology (largest department)
- Chemistry
- Chromatography
- Molecular
- Immunology
- Laboratory Support Services
- Additional supporting units (as applicable)
- Each department also includes an Assistant Technical Supervisor.
- The Director oversees approximately 130 laboratory staff across first and second shifts.
Key Responsibilities
Lead and mentor Technical Supervisors and their teams to achieve excellence in laboratory operations.Partner closely with the Chief Scientific Officer as a strategic advisor and operational leader.Oversee daily operations across multiple departments to ensure full compliance with CLIA and other regulatory requirements.Drive continuous improvement initiatives focused on quality, turnaround time, and operational efficiency.Support assay development and the implementation of new testing methodologies in partnership with R&D.Collaborate with Quality and Compliance teams to maintain audit readiness and consistent performance.Promote cross-departmental collaboration and professional development opportunities.Foster a positive, high-performance culture rooted in integrity, teamwork, and respect.Champion innovation and the use of automation to improve productivity and consistency.Qualifications
Bachelor’s degree in Medical Technology, Microbiology, or related life sciences required.PhD preferred , especially for candidates seeking long-term career progression.Minimum 8–10 years of progressive leadership experience in a clinical or diagnostic laboratory.Strong foundation in Microbiology with the ability to oversee multiple disciplines.Proven success managing large technical teams (100+ employees).Expertise in CLIA regulations and laboratory compliance.Experience with Lean Six Sigma or similar process improvement methodologies preferred.Excellent communication, leadership, and problem-solving skills.Must be willing to relocate to Asheville, NC (relocation assistance provided).Compensation & Benefits
Competitive base salary (commensurate with experience and education).Comprehensive benefits package.Relocation assistance available.Significant opportunities for growth within a stable, well-respected organization that promotes from within.