Director of Operations (Law Firm)

Job Description

Job Description

Director of Operations

Location : Walnut Creek, California (In-Office)

Schedule : Monday – Friday, 9 : 00 AM – 6 : 00 PM

Compensation : $140,000 base salary + KPI-based and discretionary bonuses

Benefits : Full benefits package including 401(k) Safe Harbor (3%) and automatic profit share, continuing education, paid vacation and sick time

About the Firm

We are a high-performing law firm in Walnut Creek handling complex, high-stakes matters with precision, professionalism, and strategic foresight. Our team is known for excellence — we take real pride in getting things right, thinking several moves ahead, and maintaining control of the board at all times.

Our firm culture values precision and professional excellence , accountability and transparency , client-centered stewardship , continuous improvement and growth , and professional civility and internal harmony . We are disciplined, sharp, and highly dedicated to our craft — and now we are ready to bring that same level of excellence to our operations.

The Opportunity

We are seeking a Director of Operations to bring clarity, structure, and process discipline to our growing practice. This role is for someone who thrives on order, optimization, and execution — someone who can take the firm’s strategic goals and turn them into well-designed systems that keep the team focused, productive, and aligned.

You’ll work closely with the Managing Attorney to refine processes, implement operational systems, and ensure the firm runs smoothly, efficiently, and proactively. The right person will have a process engineering or Chief of Staff mindset — calm under pressure, clear-thinking amid chaos, and deeply committed to excellence and accountability.

Key Responsibilities

• Oversee and optimize day-to-day operations, ensuring seamless workflows and accountability across all departments.
• Design, document, and enforce firm processes and procedures to eliminate inefficiency and “winging it.”
• Implement and maintain project management systems (such as Trello or similar tools) to ensure prioritization, task tracking, and accountability.
• Serve as the operational right hand to the Managing Attorney — translating vision and goals into concrete action plans.
• Monitor and manage firm KPIs, identify bottlenecks, and propose data-driven solutions.
• Foster a culture of professionalism, focus, and continuous improvement.
• Manage vendor relationships, oversee technology and systems integration, and ensure operational compliance.
• Support strategic growth initiatives, including firm visibility and marketing efforts, without compromising quality or culture.
• Coach, mentor, and develop staff to build operational excellence, teamwork, and professional growth.

Qualifications

Compensation and Benefits

Why You’ll Love Working Here

This is a rare opportunity to join a highly intelligent, dedicated team at a pivotal moment of growth. You’ll have the autonomy and influence to build systems from the ground up — to create order from chaos and elevate how a first-class law firm operates. If you love precision, process, and professionalism, this role is designed for you.