Talent.com
Automotive Technical Advisor / Mechanic

Automotive Technical Advisor / Mechanic

ZipRecruiterSanta Monica, CA, United States
3 days ago
Job type
  • Full-time
Job description

Job DescriptionJob DescriptionCompany Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

Are you looking for a new opportunity?

If you have automotive technician experience in your background, then we may be looking for you.

What We Are Looking For :

  • Do you currently or have you in the past been an ASE certified technician?
  • Do you like solving complex issues as it relates to solving vehicle issues?
  • Are you known as the “person who can fix anything automotive related”?
  • Are you looking for a better work life balance with no weekend work?

If you answered yes to the questions listed above, MSXi might have the right opportunity for you!  We are expanding one of our client’s programs and are looking to build a team of automotive repair experts who can troubleshoot tough issues and help complete repairs the first time. Your day to day will include local travel to designated dealerships and assisting their technicians with solving tough vehicle cases. If you are good at providing knowledge and support, are proficient in documenting technical issues, completing research and following up to help solve challenging cases then this position might be a great fit for you.

The Automotive Technical Advisor key tasks are :

  • Assessing and solving technical escalations.
  • Providing online and in-dealership technical assistance.
  • Leading discussions and acting as a subject matter expert.
  • Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks.
  • Interacting with the team as the quality feedback liaison.
  • Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections.
  • Ensuring the improvement of the customer experience and increasing “fixed first visit” cases.
  • Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on the customer experience.
  • What We Have to Offer :

    Full-time position with benefits effective the first of the month following 30 days of employment.

  • Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Insurance plans, and employee discounts.
  • Hybrid work environment : 3 days field work with local travel and 2 days work from home per week on average with little to no weekend work.
  • Monthly paid car allowance.
  • Paid standard US holidays and paid vacation time.
  • Qualifications

  • A minimum of 2 to 4 years automotive experience required; current ASE certification is but previously certified individuals will be considered.
  • Field-related management experience is .
  • Must have dealership experience.
  • Ideal experience required : Assistant Manager, Shop Foreman.
  • Highly motivated, adaptive, and autonomous with the ability to deliver results.
  • Ability to travel locally to dealerships within a designated area.
  • Ability to analyze and document vehicle case updates using Microsoft Excel.
  • Ability to communicate technical information to all levels.
  • Ability to analyze data and create custom reports using provided templates.
  • Ability to effectively use MS Word, Excel, and PowerPoint.
  • Ability to work independently and manage a progressive workload in a fast-paced environment.
  • Additional Information

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80k to $100k based on current experience.

    MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to , , , , , , , and protected veteran status, , or any other characteristic protected by law.

    Create a job alert for this search

    Technical Automotive • Santa Monica, CA, United States

    Related jobs
    • Promoted
    Automotive Technician / Mechanic (Sign on Bonus) - Toyota of Anaheim

    Automotive Technician / Mechanic (Sign on Bonus) - Toyota of Anaheim

    Group 1 Automotive, Inc.Anaheim, CA, US
    Full-time
    SIGN ON BONUS! | TOP PAY, PLUS BONUSES.Group 1 Automotive, a leader in automotive retail sales and service.We are growing and looking for Quality, . Quality Dealership representing a Quality Pr...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Technical Advisor / Mechanic

    Automotive Technical Advisor / Mechanic

    MSX InternationalTorrance, CA, United States
    Full-time
    For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world.We support them in transforming their businesses and in managing their operation...Show moreLast updated: 3 days ago
    • Promoted
    Preventative Maintenance Technician

    Preventative Maintenance Technician

    PRINCETON TOOL INCSanta Clarita, CA, United States
    Full-time +1
    Princeton Precision Group : Always Advancing.Each business unit under the PPG portfolio has been deliberately selected for their ability to support their customers, lead their industry, and provide ...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Maintenance Technician

    Automotive Maintenance Technician

    Acuity Eye GroupArcadia, CA, United States
    Full-time
    The Surgical Technician assists the circulating nurse in preparation of surgical patients by performance of routine and delegated duties according to standards and policies.The Surgical Technician ...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Service Director

    Automotive Service Director

    Ken Garff AutomativeLong Beach, CA, US
    Full-time
    Considering a career with Ken Garff Automotive Group means you are in for a great ride! We're not your standard dealership or group of dealerships and we are pretty darn proud of that.We are out to...Show moreLast updated: 8 days ago
    • Promoted
    Strategic Account Manager NA Automotive Software

    Strategic Account Manager NA Automotive Software

    AptivAgoura Hills, CA, US
    Full-time
    Strategic Account Manager - NA Automotive Software.SHAPE THE FUTURE OF MOBILITY FROM DAY ONE.This position is part of our Active Safety User Experience Segment at Wind River.Wind River is a global ...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep BoysVenice, CA, US
    Part-time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show moreLast updated: 30+ days ago
    • Promoted
    Job Automotive Sales Professional - Toyota of Anaheim

    Job Automotive Sales Professional - Toyota of Anaheim

    Group 1 AutomotiveAnaheim, CA, US
    Full-time
    Quality Sales Professional Opportunity.Consider a career with us! Toyota of Anaheim is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are growing and looking to add Q...Show moreLast updated: 30+ days ago
    • Promoted
    Bomb Technical

    Bomb Technical

    U.S. NavyEncino, CA, United States
    Full-time
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Americans live for fireworks on the Fourth of July. The other 364 days of the year, Explosive Ordnance Disposal (...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Technical Advisor

    Sr. Technical Advisor

    ScangroupLong Beach, CA, United States
    Full-time
    SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one ...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Technical Advisor / Mechanic

    Automotive Technical Advisor / Mechanic

    ZipRecruiterTorrance, CA, United States
    Full-time
    Job DescriptionJob DescriptionCompany Description.For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transformin...Show moreLast updated: 3 days ago
    • Promoted
    Automotive Assistant Manager

    Automotive Assistant Manager

    Big Brand Tire & ServiceChatsworth, CA, US
    Full-time
    Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits).Assist Store Manager with daily store operations and procedures. Meet or exceed performance targets by understanding and f...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Technician / Mechanic (4-Day Work Week) - Mercedes-Benz of Anaheim

    Automotive Technician / Mechanic (4-Day Work Week) - Mercedes-Benz of Anaheim

    Group 1 Automotive, Inc.Anaheim, CA, US
    Full-time
    GENEROUS SIGN-ON BONUS BASED ON EXPERIENCE LEVELS!.Group 1 Automotive, a leader in automotive retail sales and service.We are growing and looking for. Automotive Service Technicians.Quality Dealersh...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Maintenance Technician

    Automotive Maintenance Technician

    PRINCETON TOOL INCSanta Clarita, CA, United States
    Full-time +1
    Princeton Precision Group : Always Advancing.Each business unit under the PPG portfolio has been deliberately selected for their ability to support their customers, lead their industry, and provide ...Show moreLast updated: 30+ days ago
    • Promoted
    91B Wheeled Vehicle Mechanic

    91B Wheeled Vehicle Mechanic

    US ArmyLong Beach, CA, United States
    Permanent
    As a Wheeled Vehicle Mechanic, you’ll supervise and perform maintenance, repair, and recovery operations on wheeled vehicles and select armored vehicles that serve the Army in a variety of mission-...Show moreLast updated: 3 days ago
    • Promoted
    Project Mgr. (Product Development)

    Project Mgr. (Product Development)

    MyHRLong Beach, CA, US
    Permanent
    Be part of a fun 4-day workweek team in new product development engineering.Responsibilities include working with the customers and being the bridge between a customer's idea and your engineering t...Show moreLast updated: 30+ days ago
    • Promoted
    Job Automotive Service Advisor - Toyota of Anaheim

    Job Automotive Service Advisor - Toyota of Anaheim

    Group 1 AutomotiveAnaheim, CA, US
    Full-time
    Quality Automotive Service Advisor.Toyota of Anaheim is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. To support our growth, we are looking for Qualit...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Advisor - Professional Technology & Support

    Technical Advisor - Professional Technology & Support

    Canon U.S.A., Inc.Burbank, CA, United States
    Full-time
    Technical Advisor - Professional Technology & Support.Located in our Burbank, CA facility, Canon U.You will join our Imaging Products and Solutions team to s. If you have technical experience in liv...Show moreLast updated: 3 days ago
    • Promoted
    Technical Specialist

    Technical Specialist

    AppleValencia, CA, United States
    Full-time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...Show moreLast updated: 3 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulAltadena, CA, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago