Information Technology Business Analyst (Pittsfield)

The IT Business Analyst plays a crucial role in business transformation, solving business problems through technology, driving continuous improvement, and delivering value across the organization. This position leverages a deep understanding of technology capabilities and business processes to provide solutions through process improvement, solution design, and technology implementation. The IT Business Analyst will identify, collect, clarify, and translate business challenges into actionable solutions that enhance overall efficiency. Key focus areas include business process analysis, process automation, workflow automation, improving integrations, and developing complementary solutions. We seek a proactive, detail-oriented problem solver with a continuous-improvement mindset and a strong desire to learn and grow.

Job Responsibilities

• Develop strong relationships with team members across the business through regular interactions.
• Collaborate within and across the enterprise to understand and define business problems, deliver strategic value, and maximize business capabilities.
• Participate in major enterprise software implementations, including Oracle Cloud and related integrations.
• Initiate and deliver incremental improvements to existing processes, integrations, and services.
• Assist with enterprise systems implementations and manage related organizational change.
• Respond to business requests by analyzing, justifying, designing, and implementing solutions ranging from process improvements to software, systems, and integrations.
• Evaluate initiatives and projects to estimate value, cost, and effort.
• Create and maintain business requirements documents, solution design documents, technical specifications, use cases, test cases, and test plans.

Qualifications / Requirements

Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.