Job Description
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES :
- Provide patient care in outpatient physician practice under the direction of the practicing physician, physician assistant, or licensed nurse.
- Assist with clinical and clerical duties to ensure optimization of patient experience within the practice.
- Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
- Prepares patients for the health care visit by directing and / or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and / or treatment; arranging examining room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient; reviewing and / or recording medical history; taking vital signs; confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
- Completes records by recording patient examination, treatment, and test results.
- Schedule hospital procedures, surgeries and tests. Precert and obtain test results.
- Handle phone calls and messages for prescriptions, notes, forms, etc.
- Complete disability and insurance forms.
- Maintain clinical flow in all areas of the practice.
QUALIFICATIONS / REQUIREMENTS :
High school diploma or equivalent required.Certification or Diploma from accredited Medical Assistant school / program required.National Certification preferred.Heart Saver OR BLS Certification requiredTwo years job experience is preferred.Demonstrate basic computer skills ( MS Office, Word, Excel)Demonstrates strong phone / customer service skillsEffective communication skills, both verbal and written English proficiency requiredDemonstrate willingness to work in a team environment.Demonstrate flexibility due to unexpected changes in workload.