Lead Guest Services Team Member

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include :

• Lead a shift of one-to-two cashiers to process all types of cash credit and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e. alcohol tobacco)
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
• Determine break schedules and team member placement during shift
• Assist with other travel center functions such as maintaining deli cleaning showers and restrooms stocking making coffee etc.
• Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules regulations policies and procedures
• Complete other duties as assigned

Pay Rates Starting between : $11.95 - $16.95 / hour

Additional Information :

Remote Work : No

Employment Type : Full-time

Key Skills

Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

Experience : years

Vacancy : 1