Sr Product Manager-Tech (ES), Reseller Experience, AWS Training and Certification

Senior Product Manager Technical, External Services

AWS Training & Certification is looking for an experienced technical product leader who is passionate about transforming education on behalf of Amazon and its customers. As the Senior Product Manager Technical, External Services for the AWS Training and Certification Skill Builder's reseller experience, you will be responsible for the comprehensive product and technology roadmaps that work backwards from the customer, considering learners at all skill levels and across all walks of life. You will envision new ways to solve customer problems, provide innovative learning experiences across modalities, and enable our customers to solve challenging business problems by upskilling their workforce. You will own defining Skill Builder resellers' customer experiences through deep understanding of customer needs and creative solutions that stay ahead of innovations in learning. You will also work across a team of product managers to align our overall product roadmap and promotions / offers strategy in partnership with product, program, and technology teams. You will work closely every day with developers and scientists to design and create services and technologies that support delightful learning experiences. This highly technical role works closely with executive leaders, engineering, science, and customers, and partners with AWS Field and Service teams to enable customers to innovate with AWS technology. The successful candidate must have deep technical understanding, exceptional problem-solving skills, strong business judgement, and demonstrated experience influencing both internally, and externally at all levels as well as proven ability to execute both strategically, and tactically. This position requires a candidate who is customer focused with a passion for new, ambiguous, industry-defining projects that are highly technical in nature.

Key job responsibilities :

• Understanding and articulating customer needs by audience and skill level
• Aligning the training and certification product and program portfolio based on customer need, technology trend
• Ensuring compelling customer experience and product offers
• Partnership across organizations and leaders to gain alignment to a single and aligned Skill Builder product strategy
• Strong partnership with Engineering and Science communities in delivering AI-driven and durable services and products
• Building and maintaining trust through transparent communications at all levels

About the team :

AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Basic Qualifications :

Preferred Qualifications :

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000 / year in our lowest geographic market up to $236,800 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.