Logistics & Operations Assistant

We are looking for a detail-oriented and proactive Operations Assistant to join our growing team in Roswell, Ga. This role plays a key part in supporting daily operational tasks, ensuring the smooth flow of administrative processes, client coordination, and order management.

Key Responsibilities

• Maintain and update order and inventory records in ERP systems (e.g., Microsoft Dynamics 365 or similar)
• Assist with order follow-ups, RMAs, and other operational documentation
• Create and process software licenses
• Verify received orders against documentation before warehouse processing
• Collaborate with Project Managers to keep client paperwork and follow-ups up to date
• Coordinate with the Finance department for billing and operational matters
• Provide general administrative and operational support to the team
• Perform light IT or setup tasks (e.g., demo gear preparation, trade show materials, etc.)
• Assist the Director of Sales Engineering with office tasks
• Greet and assist clients or partners visiting the experience center

Logistics Support (if needed)

Qualifications

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.