2nd Shift - Shipping Desk Clerk

2nd Shift - Shipping Desk Clerk

Essential Duties and Responsibilities :

• Communicate with picking department, manifest, maintenance, IT and members of management to ensure effective processes at all times.
• Fix order discrepancies (labels, serial numbers, masks) and screen for special instructions on invoice tickets.
• Document picking errors and forward error report as instructed and research solutions to problems occurring with customer orders.
• Keep record of defective product barcodes and labels (incorrect quantity, unscanable labels, no label, etc.).
• Activate / Deactivate invoicing lanes as operationally needed and use PA to communicate information to the Parcel Department.
• Monitor ORDSTSWK and ensure cartons are shipped before cutoff.
• Search for missing boxes at the end of the night and correct all errors to complete the invoicing process.
• Ensure all orders are invoiced to meet cutoff and assist with Invoicer responsivities as needed.
• Assist with Invoicer placement and coordinate manpower according to workflow.
• Assist with backorders, order cancellations and carrier changes by sales people.
• Maintain "Tour Ready" clean and safe work area at all times.
• Perform additional duties as assigned.
• Regular attendance is an essential function of the Invoice Desk Clerk position. Coordinate all absences with Supervisor to ensure desk coverage.

Requirements :

Qualifications : Education

Required : High School or better.

Experience

Required : 2 years : Minimum 2 years warehouse invoicing experience required along with RF scanner skills.