Transaction Management Ops Analyst Alternative Investments Trading & Operations

Bank of America Job Opportunity

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This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

The Alternative Trading and Operations team is a part of Wealth Management Operations. The Alternative Investments Trading and Operations Team is responsible for transactional exception processing for Alternative Investments (Hedge Funds, Managed Futures, Private Equity, Exchange Funds and Precious Metals), review, approval, execution of subscription, redemption, dividend, Registration and Transfer orders. The team also reviews Client documents for subscriptions, tenders, transfers and re-registrations. In addition, the adherence to fund schedules and attention to detail are a team focus. Processing includes back-office order entry, trade correction processing, trade execution, fund level reporting, document review, break resolutions and instruction of fund level money movements. Each team member is also responsible for performing peer quality checks/verification.

This role is responsible for moderately complex transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. These transactions and requests may carry high levels of monetary risk. Additional responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Individuals should be well versed in operational processes, and assist in training for less experienced team members.

Responsibilities

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established guidelines and procedures

Responds to moderately complex client inquiries through numerous channels to support operational efficiency and quality client service

Responsible for the analysis and resolution of moderately complex transactions requiring escalations and/or exceptions

Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units

Validate key control reports

Perform Quality Assurance

Required Skills

• 2+ years' experience in operations functions
• Ability to communicate Trade information to external parties
• Process manual trade instructions
• Strong organizational skills
• Strong communication skills (verbal and written)
• Strong problem-solving and decision-making skills
• Time management skills
• Proficiency in Microsoft Office products including advanced Excel skills

Skills

• Oral Communication
• Written Communication
• Customer Focus
• Research
• Problem Solving
• Collaborating
• Multitasking
• Organization
• Time Management
• Microsoft Excel
• Microsoft Outlook
• System Navigation

Desired Skills

• Moderate knowledge of investments and financial markets preferred
• Thorough working knowledge of the operational aspects of transactions and products

Shift: 1st shift (United States of America)

Hours Per Week: 40