Technical Support Engineer

A company is looking for a Technical Support Engineer, EMEA.

Key Responsibilities :

Handle escalated customer issues, providing technical support and working towards issue resolution

Collaborate with Engineering teams to analyze product behavior and identify issues

Assist in developing and maintaining services, including custom solutions and automation scripts

Required Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related discipline, or equivalent experience

3-5 years of experience in technical support, software development, or related role

Proficiency in Python programming and Linux administration

Experience with relational and graph databases, specifically Postgres and Neo4J

Familiarity with cloud platforms and containerization technologies like Docker