Service Manager

Job Description

Job Description

Summary

To run the day to day operations of a Small Engine / Tool repair shop, overseeing two technicians.

Duties

Candidate will be responsible for checking in incoming tools for repair, helping customers over the phone and at the counter, calculating repair estimates and reaching out to customers for approval, placing parts orders and checking in said orders, filing warranty claims for reimbursement, and working with our vendors to ensure tools are repaired in a timely manner.

Requirements

• Proficient in Microsoft Office
• Proficient in Excel
• Organizational skills
• Customer service experience

Nice To Haves

Benefits

About Us

Company Description

With over 30 years in Business, Tools Accessories Corp . is the leading distributor for construction supplies Repair services in the Maryland, Virginia DC area.

Tools Accessories Corp offers same or next day delivery to our customers Jobsite, office or shop.

We believe in building long-term, meaningful relationships within our company, to our Vendors clients as well.

At Tools Accessories Corp . our employees are the most valuable asset that is why we believe in offering many opportunities to grow within Tools Accessories Corp .

We offer a competitive compensation and Benefits package including comprehensive medical, dental, and vision insurance, 401k with company match, paid time off, Extensive training, Paid Holidays along with special employee discounts on products we carry.