Enrollment Advisor I (Jan Start)

Enrollment Advisor

Are you ready to take advantage of this exciting opportunity to join a growing team of passionate individuals who work together to help others fulfill their dreams through higher education?

Do you enjoy helping people reach their goals?

Are you passionate about making a difference in people's lives?

Our Enrollment Advisor role is a full-time work-from-home opportunity. Apply Today!

As an Enrollment Advisor at National University, you'll be a guide for prospective students from their first inquiry to their enrollment. This critical role involves managing both outbound and inbound communications, providing a seamless and supportive experience. This includes assisting prospective students in the decision-making process, considering factors such as academic, scheduling, time, motivation, and cost benefits of attending the university for each individual.

Essential Functions :

• Proactively engage prospective students via phone, text, and email throughout all stages of the enrollment process.
• Build rapport and guide students through the initial enrollment steps, partnering with Enrollment Specialists through their first class start.
• Accurately document all interactions and updates in Salesforce.
• Manage the complete "Inquiry to Enrollment" process while maintaining strong knowledge of university policies, programs, and admissions requirements.
• Provide personalized guidance to help students make informed educational decisions.
• Demonstrate professionalism, courtesy, and a commitment to exceptional student service.
• Maintain proficiency in university, college, and program details through training and assessments.
• Collaborate effectively as a team player with a positive, supportive attitude.
• Manage multiple systems efficiently to process student applications.
• Adhere to attendance, punctuality, and scheduling expectations.
• Perform other related duties as assigned.

Requirements :

Education & Experience :

Competencies / Technical / Functional Skills :

What We Offer :

In addition to competitive compensation and a comprehensive benefits package including medical, dental, vision, 403b with match, paid holidays, and PTO National University supports the professional growth of our team members through free education benefits and other growth opportunities.

Location : Remote, USA