Senior Survey Workflow Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Senior Survey Workflow Designer

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to :

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are seeking a Senior Survey Workflow Designer to lead the development of structured, user-friendly surveys that incorporate troubleshooting steps for medical devices. This individual contributor role is ideal for someone with strong technical writing skills, hands-on experience in process mapping (e.g., using Visio), and a deep understanding of medical device operations.

The successful candidate will work cross-functionally with teams such as R&D, Quality, Customer Service, and Product Management to ensure surveys are accurate, compliant, and optimized for clarity and usability. This role is pivotal in transforming complex technical information into intuitive workflows that support complaint handling, enhance customer support, and align with regulatory standards.

Your contributions will have a direct impact on product performance, operational efficiency, and the overall customer experience.

This position will be based out of our Abbott Diabetes Care in Alameda, CA and the individual will be expected to be onsite Monday-Friday.

What You'll Work On

Required Qualifications

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives :

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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Divisional Information

Medical Devices

General Medical Devices :

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine ngersticks.

Diabetes

We're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.

The base pay for this position is $86,700.00 - $173,300.00. In specific locations, the pay range may vary from the range posted.