Talent.com
Customer Service Medical Collections Specialist
Customer Service Medical Collections SpecialistNORCAL Ambulance • Livermore, CA, United States
Customer Service Medical Collections Specialist

Customer Service Medical Collections Specialist

NORCAL Ambulance • Livermore, CA, United States
28 days ago
Job type
  • Full-time
Job description

Job Type

Full-time

Description

Description :

NORCAL Ambulance is looking to add energetic , passionate and team orientated staff to our Accounts Receivable team . We are willing to train the right candidates and experience is not necessary.

The ideal candidates will have :

  • excellent oral and written communication skills
  • customer service experience to resolve billing problems
  • be hardworking, punctual, accurate, and detail oriented.

NORCAL is looking for candidates whose responsibilities include but not limited to : responsible for

collection efforts, payment posting, medical coding corrections, billing corrections and appeals, claim

submissions, medical insurance communications, PT billing collections and other duties in our accounts

receivable department.

Responsibilities :

  • Work directly with insurance companies and patients to get claims processed and paid
  • Customer service, answering phones calls to collect payment and answer question regarding claims
  • Initiate collection follow-up of all unpaid or denied claims with the appropriate payor
  • Respond to written or electronic payor communications with appropriate action in a timely manor
  • Contact insurance companies regarding discrepancies in payments
  • Maintain multiple workflows to process claims as efficiently as possible
  • Reviewing and appealing denied and unpaid claims
  • Assist patients in appealing denied claims
  • Prepare and submit claims as needed, and rectify claims in a timely fashion if necessary
  • Prepare materials to be sent to insurance companies, as directed
  • Keep accurate and detailed notes on all activity
  • Understanding of payer guidelines for Medicare, Medi-Cal (and its affiliates), Commercial Insurance, Workers Compensation, and various other insurance carriers
  • Maintain strictest confidentiality; adhering to all HIPAA guidelines / regulations
  • Collect delinquent accounts by establishing payment arrangements with patients and also follow-up with patients when payment lapses occur
  • Sort correspondences and other letters and routes to the most appropriate recipients as applicable
  • Works various assigned tasks in billing system
  • Assist with assigned projects that pertain to the revenue cycle under the direction of the management team
  • Requirements

  • Excellent customer service skills
  • Medicare, Medi-Cal, commercial insurance knowledge preferred
  • Proficient with Microsoft suite
  • Excellent attention to detail and the ability to troubleshoot / problem solve
  • Critical thinking on every aspect of claim submission
  • Ability to work both independently and in a team
  • Position is located on-site in Livermore, not a remote position
  • Create a job alert for this search

    Collection Specialist • Livermore, CA, United States

    Related jobs
    Travel Nurse RN - Med / Surg / Telemetry - $2,765 per week in Antioch, CA

    Travel Nurse RN - Med / Surg / Telemetry - $2,765 per week in Antioch, CA

    Lancesoft INC • Antioch, CA, US
    Full-time
    MS / Tele experience required BLS, ACLS required EPIC experience required.Show more
    Last updated: 5 hours ago • Promoted • New!
    Travel Physical Therapist (PT) - $2,001 per week in San Jose, CA

    Travel Physical Therapist (PT) - $2,001 per week in San Jose, CA

    FlexCare • Mount Hamilton, CA, US
    Full-time
    FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solution...Show more
    Last updated: 16 hours ago • Promoted • New!
    Travel Float Registered Nurse (ICU / Telemetry) - $2,513 per week

    Travel Float Registered Nurse (ICU / Telemetry) - $2,513 per week

    Magnet Medical • Antioch, CA, United States
    Full-time
    Magnet Medical is seeking a travel nurse RN Float ICU - Intensive Care Unit Med Surg for a travel nursing job in Antioch, California. Job Description & Requirements.Magnet Medical Job ID #34446935.P...Show more
    Last updated: 30+ days ago • Promoted
    Travel Float Registered Nurse (ICU / Telemetry) - $2,603 per week

    Travel Float Registered Nurse (ICU / Telemetry) - $2,603 per week

    Ethos Medical Staffing • Antioch, CA, United States
    Full-time
    Ethos Medical Staffing is seeking a travel nurse RN Float ICU - Intensive Care Unit Med Surg for a travel nursing job in Antioch, California. Job Description & Requirements.Ethos Medical Staffing Jo...Show more
    Last updated: 28 days ago • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,661 per week in San Jose, CA

    Travel Physical Therapy Assistant (PTA) - $1,661 per week in San Jose, CA

    Advantis Medical Staffing • Mount Hamilton, CA, US
    Full-time
    Advantis Medical, the 1 rated travel nurse agency, is currently seeking an experienced Physical Therapy Assistant clinician for an exciting new travel job in San Jose, CA 95117.This rewarding trave...Show more
    Last updated: 16 hours ago • Promoted • New!
    Travel Surgical Tech - $2215.24 / Week

    Travel Surgical Tech - $2215.24 / Week

    AMN Healthcare Allied • Antioch, CA, US
    Full-time
    AMN Healthcare Allied is seeking an experienced Surgical Tech for an exciting Travel Allied job in Antioch, CA.Shift : 8 hr days Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2215.Job Description ...Show more
    Last updated: 5 days ago • Promoted
    Travel Float Registered Nurse (ICU / Telemetry) - $2,723 per week

    Travel Float Registered Nurse (ICU / Telemetry) - $2,723 per week

    Coast Medical Service • Antioch, CA, United States
    Full-time
    Coast Medical Service is seeking a travel nurse RN Float ICU - Intensive Care Unit Med Surg for a travel nursing job in Antioch, California. Job Description & Requirements.Coast Medical Service is a...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Antioch, California
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn Haus • Alum Rock, CA, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 17 days ago • Promoted
    Travel Float Registered Nurse (ICU / Telemetry)

    Travel Float Registered Nurse (ICU / Telemetry)

    GQR Healthcare • Antioch, CA, US
    Full-time
    GQR Healthcare is seeking a travel nurse RN Float Med Surg for a travel nursing job in Antioch, California.Job Description & Requirements. GQR Uniti Med is representing a well-known health syste...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Medical-Surgical - $2,323 per week in Antioch, CA

    Travel Nurse RN - Medical-Surgical - $2,323 per week in Antioch, CA

    Gifted Healthcare • Antioch, CA, US
    Full-time
    The Gifted Healthcare Experience Gifted Healthcare is an award-winning travel nursing agency that offers nursing contracts at premier healthcare facilities across the United States.Gifted Healthcar...Show more
    Last updated: 16 hours ago • Promoted • New!
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Livermore, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 26 days ago • Promoted
    Physician (MD / DO) - Dermatology - $350,000 to $450,000 per year in Livermore, CA

    Physician (MD / DO) - Dermatology - $350,000 to $450,000 per year in Livermore, CA

    LocumJobsOnline • Livermore, CA, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Dermatology MD in Livermore, California, 94550!.Livermore, CA offers an ideal location for physicians looking to balance a fulfilling ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapy Assistant (PTA) - $1,817 per week in San Jose, CA

    Travel Physical Therapy Assistant (PTA) - $1,817 per week in San Jose, CA

    MedPro Healthcare Staffing • Mount Hamilton, CA, US
    Full-time
    MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality Physical Therapy Assistant for an assignment with one of our top healthcare clients.Requirements To q...Show more
    Last updated: 5 hours ago • Promoted • New!
    Hematology / Oncology Physicians

    Hematology / Oncology Physicians

    Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California • Antioch, US
    Full-time
    The Permanente Medical Group, Inc.Northern and Central California and an 80-year tradition of providing quality medical care. Hematology / Oncology physician to join our team in Antioch, California.Bo...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Medical-Surgical - $2,305 per week in Antioch, CA

    Travel Nurse RN - Medical-Surgical - $2,305 per week in Antioch, CA

    Atlas MedStaff • Antioch, CA, US
    Full-time
    Atlas Medstaff is currently seeking candidates in the RN (Med / Surg) profession for a 13 week contract in the Antioch, California area. Atlas Medstaff is a premier staffing firm dedicated to matching...Show more
    Last updated: 5 hours ago • Promoted • New!
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in San Jose, CA

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in San Jose, CA

    CompHealth • Mount Hamilton, CA, US
    Full-time
    CompHealth services are always free to you.Let us do the heavy lifting and handle the headache of credentialing, travel, housing, and so much more. With the premier staffing agency as your champion,...Show more
    Last updated: 5 hours ago • Promoted • New!
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Antioch, California
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted