Senior Manager Project Support

Senior Manager Project Support

The role leads the efforts in conjunction with the National Accounts team and through the field execution of the Project Support Reps to drive the full-service experience of strategic accounts to achieve sales goals, while proactively anticipating trends in the customer growth and satisfaction. The Senior Manager Project Support will focus on leading a group of Project Support Reps. Collaboration with business partners, such as National Account Managers, Sales leadership, Operations leadership, Field Sales, Credit, Marketing, and Purchasing / Merchandising is critical to the success of the Senior Manager Project Support. This role is accountable for ensuring execution of strategic plans relative to Project Support to help facilitate the Organization's initiative to achieve customer growth, through maintaining and expanding relationships for their assigned team of Project Support Reps. Leveraging this framework, this role works with key stakeholders to identify solutions to support customer growth and satisfaction. The Senior Manager Project Support accomplishes these responsibilities through the effective management and development of an assigned team of Project Support Reps. This team executes across multiple cross functional work teams to deliver the strategic and functional initiatives on time and meet expected financial and operation benefits defined by the strategy.

What You Will Do

• Leads a team of direct reports, completing all the people management activities associated with leadership of highly functioning team, including responsibility of recruiting, hiring, development and performance of team members.
• Oversees the relationship management of Project Support clients to ensure customer satisfaction is met by the execution of their team of assigned Project Support Reps.
• Responsible for ensuring their assigned teams are executing accordingly to establish existing customer loyalty, as well as aggressively pursing Project Support opportunities through new customers.
• Analyzes the return on each customer to understand their needs and determine growth opportunities through new solutions in partnership with both Lowe's and Lowe's Pro Supply organizations.
• Partners with National Account Managers to ensure Lowe's compliance resources are leveraged to mitigate risk in development and execution of contractual agreements and / or local / state / national Pro Customers.

Minimum Qualifications

Pay Range : $98,200.00 - $164,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit benefits .

Associate Benefits

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.