Customer Learning & Enablement Manager

A company is looking for a Customer Learning, Development & Enablement Manager.

Key Responsibilities

Develop scalable training content and launch a Customer Academy with tiered learning paths

Collaborate with cross-functional teams to promote ongoing learning and product mastery

Design and execute the Customer Education and Enablement Strategy, managing the LMS platform and reporting on effectiveness

Required Qualifications

3+ years of experience in customer education, enablement, or training in a B2B SaaS environment

Strong experience managing an LMS platform, including content strategy and user management

Proven track record of designing and delivering effective customer training programs

Hands-on experience creating digital learning content, including video scripts and e-learning modules

Strong project management skills with the ability to manage multiple education initiatives