Luxury Showroom Manager- Bellevue Square

At  Blue Nile , we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.  From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.

Blue Nile  is looking for a passionate and talented  Showroom Manager  who will help lead a team of Luxury Sales Consultants at our retail showroom in  Bellevue Square, Washington.   The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The  Showroom Manager  supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. A  Showroom Manager  at Blue Nile is outgoing, passionate, helps others, and driven for results.

Responsibilities :

• Supports a team of Personal Jewelers to deliver a high level of customer care and foster a consultative sales environment
• Demonstrate excellent knowledge of Blue Nile products, practices, consultative selling techniques, policies and procedures and continues to find ways to improve team performance
• Conduct one-on-one meetings with Personal Jewelers; exhibit excellent active listening skills, effectively provide both positive and constructive feedback
• Create a climate of service while managing costs and meeting company goals and metrics
• Act as a guest experience manager to ensure that all customer needs are met
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
• Recruit, hire, train, and schedule team of Personal Jewelers to meet business needs
• Exhibit strong attention to detail and high integrity in interactions with customers and staff
• Partner with regional management to report meaningful information about business trends
• Ability to work flexible work hours, including weekends and holidays
• Attend off-site meetings with overnight travel required.

Requirements

Benefits

At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location :

Annual base pay range : $84,000 - $104,000. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information : Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1