PRN Medical Call Center Representative - Austin, TX - Office Based

What the PRN Recruitment Specialist does at Worldwide

The PRN Clinical Recruitment Specialist, under the guidance of the Recruitment Services Manager is responsible for assuring that all phones are answered in a professional and timely manner. They will phone screen all potential participants and will be knowledgeable about each study’s specific requirements. Responsibilities also include database entry, subject scheduling, running study specific queries, and subject tracking.

What you will do

• Answers all incoming phone calls and return calls in a professional and timely manner.
• Perform outbound calling to potential participants for enrollment into ongoing studies.
• Utilize the recruitment subject database for subject identification, recruitment and qualification.
• Telephone screen potential participants and schedules them for screening.
• Assist in subject tracking, including screening cancellations, and follow-up with subjects on probation or outbound calling.
• Become familiar with inclusion / exclusion criteria for each study protocol. If needed, assists with creation of screening forms, assesses probable eligibility, and schedules subjects.

What you will bring to the role

Your experience