GupShup is looking for an outgoing and personable lead host to join their dedicated FOH staff.
Essential Functions
- Answers incoming calls to the restaurant and provides appropriate service.
- Responsible for greeting incoming and departing guests
- Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
- Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
- Works as a team with other Servers, Bartenders, and support staff to ensure GupShup steps of service are met at all times.
- Creates memorable experience to build repeat business.
- Performs other duties as assigned.
Physical Demands
The employee must occasionally lift and / or move up to 25 pounds. The employee will spend approximately 6 hours daily standing or walking.
Required Education and Experience
Prior knowledge / use of Resy preferred.Minimum one (1) to two (2) years prior experience in client-facing role.Strengths must include multi-tasking, problem resolution, and customer relations.Must have excellent written and verbal communication skills.Must be a team player with a strong work ethic.Exceptional hospitality / guest relationsFood Handlers license preferred but not required