Principal Systems Administrator

MANTECH seeks a motivated, career and customer-oriented  Principal Systems Administrator  to join our team in  Pentagon, VA. The position is onsite.

Responsibilities include but are not limited to :

Provide specialized support and troubleshooting for VIP users, including hardware, software, network, and application issues

Manage and maintain computer systems, servers, and other IT infrastructure, ensuring optimal performance and security

Manage VIP user accounts, permissions, and security access within the organization's IT environment

Identify, diagnose, and resolve technical issues related to VIP user's IT needs

Maintain accurate and up-to-date documentation of IT systems, procedures, and user support information

Collaborate with other IT staff and stakeholders to ensure smooth IT operations and address VIP user needs

Strong technical skills in areas such as Windows and Linux operating systems, network administration, virtualization, and security

Excellent problem-solving and troubleshooting skills to quickly identify and resolve issues

Strong communication and interpersonal skills to interact with VIP users and IT staff

Experience in managing and supporting complex IT environments, especially for VIP users

Managing desktop computers, servers, and other hardware devices for VIP users

Installing, configuring, and updating software applications used by VIP users

Troubleshooting and resolving technical issues related to VIP users' hardware, software, and network access

Creating, modifying, and managing VIP user accounts and permissions

Supporting and maintaining specialized software and hardware used by VIP users

Providing training and support to VIP users on new software and hardware

Managing Active Directory and other infrastructure core services

Providing support for thin clients and virtual desktop environments

Supporting and maintaining COTS and custom software

Collaborating with other teams to ensure technology needs are met for events

Minimum Qualifications :

Bachelor’s degree in a technical field and 7+ years of experience in Information Technology; an additional 4 years of Systems Administration experience can be substituted in lieu of a degree

Understanding of operating systems (Windows, Linux, macOS), servers, and networking

Experience with network protocols (TCP / IP), switch configurations, and firewalls is essential

Experience with scripting languages (e.g., Python, PowerShell) for automating tasks and improving efficiency

Microsoft Visio, Word, Excel experience

CASP+ Certification or ability to obtain within 6 months of hire

DoD 8570 Computing Environment Certification or ability to obtain within 6 months of hire

Knowledge of Microsoft Windows Systems, HP SANs, VMware products

Experience using a Service Desk ticketing system, such as Remedy or ServiceNow

Preferred Qualifications :

One of the following certifications is desired :  MCSE - Microsoft Certified System Engineer, MCSE - Microsoft Certified Solutions Expert, MCSA - Microsoft Certified Solutions Associate, MCITP - Microsoft Certified Information Technology Professional, VMware VCP - VMware Certified Professional, CCNA - Cisco Certified Network Administrator

ITIL Foundations or later certification

General Dynamics Encryptor experience

SolarWinds experience and knowledge

Cisco Prime Infrastructure experience and knowledge

Security Clearance Requirements :

US Citizenship required and an active TS / SCI clearance adjudicated within the last 6 years.

Physical Requirements :

Must be able to remain in a stationary position 50%.

Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

Must be able to exchange accurate information in these situations.