Job Description
Job Description
Join the Hunter Truck Family – Now Hiring a Service Writer!
- ???? Location : Pennsville, NJ
- ???? Position Type : Full-Time, Non-Exempt
Drive Your Career Forward with Hunter Truck
Looking for a career with a company that values integrity, teamwork, and great service? Since 1938, Hunter Truck has been a trusted, family-owned Peterbilt dealer providing top-tier trucking solutions across Pennsylvania, West Virginia, New Jersey, and New York. Now, we’re growing—and want YOU on our team!
We’re searching for a detail-oriented and customer-focused Service Writer to join our Pennsville branch. If you’re passionate about trucks, enjoy working with people, and want to be part of a team that supports your success, this is the opportunity for you!
At a Glance
???? Schedule : Monday through Friday, 7 : 00am - 3 : 30pm???? Address : 454 North Broadway, Pennsville, NJ 08070???? Pay : $22.00 - $30.00 / hour - based on experienceWhat You’ll Do
As a Service Writer , you’ll be the first point of contact for service customers, ensuring repair orders are handled accurately and efficiently. You will :
Greet service customers, sell needed work, and prepare repair orders and estimatesAnswer service department calls and assist customers with inquiriesReview customer concerns and advise on repair timelines or delaysObtain authorization for work beyond the original scope before proceedingOpen and close repair orders, providing clear instructions to techniciansReview completed repairs and explain work performed to customersMaintain strong customer relationships and resolve service complaints fairlyAdminister warranty claims and policy adjustments while balancing dealership, OEM, and customer needsDocument repairs with legible descriptions and ensure warranty requirements are metEnter warranty orders and process warranty parts returns per company policiesMaintain open repair order balances within company standardsWhat We’re Looking For
High School Diploma or GED1–3 months related experience or training, or equivalent combination of education and experienceStrong communication, organizational, and customer service skillsLicenses & Certifications :
Valid Driver’s License (must meet company insurability standards)CDL preferred (must meet company insurability standards)Physical Requirements
Regular walking and standingOccasional lifting and moving of up to 50 lbsOccasional work at heightsWhy Join Hunter Truck?
✅ Competitive Pay + Incentives
✅ Medical, Dental, Vision, Life & Disability Insurance
✅ 401(k) with Company Match
✅ Paid Training & Career Growth Opportunities
✅ Stable, Family-Owned Company Since 1938
✅ Team-Oriented Culture
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.