IT System Administrator – NASA Support

Job Title : IT System Administrator – NASA Support Job Location : Greenbelt, MD (Hybrid) Description The IT System Administrator is responsible to help employ standards, methodologies, and technical solutions for a team maintaining Windows, Linux, VMware, on-prem and AWS cloud environments, networking, and a strong security posture. This position supports a group of flight dynamics engineers in the GSFC Flight Dynamics Facility (FDF). The FDF is a NASA Mission Essential Infrastructure facility that provides multi-mission navigation services for a wide range of robotic and human space flight spacecraft missions. Responsibilities Provide technical knowledge and analysis of specialized tools and technologies. Provide high-level functional systems analysis, design, integration, documentation, and implementation guidance. Ensure system availability, reliability, and performance. Assess the current infrastructure state, identify areas of improvement, and make recommendations regarding technology, processes, and documentation. Support VMware to include Cloud Foundations Directly support all system administration activities. Support evaluation of system subscriptions and licenses and work with Procurement Analyst to get quotes for submitting renewals. Maintaining, building, upgrading the organizations VMware infrastructure. Participate in training other personnel on how to use, manage, and troubleshoot the VMware environment. Design, implement, and maintain a Hybrid VMware / AWS solution. Sharing in an onsite support role as Goddard Space Flight Center supporting critical mission activities including launch, docking, and landing for crewed and uncrewed missions. Support Microsoft Windows Active Directory and server environment. Required Skills Must have a strong understanding of computer hardware, operating systems (e.g., Windows, Linux), networking protocols, and server administration. Ability in scripting languages (e.g., PowerShell, Bash) is also beneficial. Must be able to diagnose and resolve hardware and software issues efficiently. Must be able to troubleshoot network connectivity problems, system errors, and performance bottlenecks. Must be able to configure and manage network devices such as routers, switches, firewalls, and load balancers. Must be able to establish and maintain backup strategies to ensure data integrity and develop disaster recovery plans to minimize downtime during system failures. Must be able to monitor system performance, analyze system logs, and proactively optimize system resources (e.g., CPU, memory, storage) to ensure optimal performance and availability. Must be able to maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps. Must be able to communicate effectively with team members, end-users, and other stakeholders. Must be able to automate routine tasks using scripting languages and configuration management tools to streamline administrative processes and improve efficiency. Must be able to provide effective support and guidance to end-users, resolving technical issues and ensuring user satisfaction. On occasion may be required to be available to provide mission support, such as for launches, which at times may include after hours, overnight, or weekends. Desired Skills One or more of the following certifications : CompTIA A+, CompTIA Server+, GCWN, RHCSA, CISA, or VCP-DCV, VCAP Deploy, VCAP Design, VCDX, or any certification demonstrating advance knowledge in system administration or VMware. One or more of the following AWS certifications : Solution Architect Professional, DevOps Engineer Professional, or Advanced Networking Specialty. Experience working at a NASA facility. Have the ability to execute Infrastructure-as-Code, using tools such as Ansible, Terraform, Chef, or Puppet, to automate and manage infrastructure deployments in the cloud and on-prem. 1+ years of experience with VMware vSphere 8 in a production environment. 1+ years of experience with VMware Cloud Foundations (SDDC Manager, NSX, Tanzu, Aria) in a production environment. Experience working with vSAN in a production environment. 3+ years of experience with VMware vSphere 7 or greater. 1+ years of experience with AWS. Required Experience 1 - 3+ years professional experience. 1 - 3+ years of System Administration experience. Required Degree Bachelor’s degree in IT, Computer Science or related discipline, or equivalent work experience.