Sales & Customer Success Associate

Job Description

Job Description

About XRHealth :

At XRHealth, we’re redefining how healthcare is delivered. Using immersive virtual reality (VR) and digital health technology, we empower patients and providers with cutting-edge therapeutic tools that are accessible, engaging, and effective. As we expand across the US, we’re seeking an energetic, driven, and experienced Sales & Customer Success professional to join our mission-driven team.

Who You Are :

You’re a proactive, self-starting team player who thrives in a fast-paced, startup environment. You’re passionate about healthcare innovation and have a proven track record of driving B2B sales and building long-term relationships with customers. You enjoy being hands-on with clients and helping them succeed while pushing sales goals forward.

Key Responsibilities :

• Own and drive the full sales cycle – from lead generation to closing deals – primarily with healthcare providers, clinics, and strategic partners
• Support onboarding and provide ongoing customer success management to ensure high satisfaction, engagement, and retention
• Collaborate with the product and operations team to tailor solutions that meet the evolving needs of customers
• Track, analyze, and report sales and success metrics using CRM and internal tools
• Represent XRHealth in webinars and demos, with clarity, confidence, and professionalism
• Provide feedback from the field to inform go-to-market strategies and product improvements

Requirements :

Bonus Points :

What you will find if you join :

This is a remote role, currently open to candidates residing in MA, CT, TN, or KY. Applicants outside of CA, CO, WA, and NY may still apply.

XRHealth is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without regard to gender, age, nationality, ethnic origin, religion, sexual orientation, disability, or any other characteristic protected by law.

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