Alterations Room Customer Service RepresentativeDavid's Bridal • Lynnwood, WA, US
Alterations Room Customer Service Representative
David's Bridal • Lynnwood, WA, US
30+ days ago
Job type
- Part-time
Job descriptionWelcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system Rewarding Environment and Competitive Pay Team Bonus Dayforce Wallet Get Paid Early! Generous Team Member Discount After First Pay Period Vision Care Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury 401K Program Discount for Identity Theft Protection Discounts for Home and Auto Insurance Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans) Pet Insurance
Best Job Ever!
Minimal weekday hours required (join for weekends only!)
Generous Team Member discount
$400 bonus for every referral hired with NO LIMIT
- Additional terms and conditions apply.
Competitive hourly pay rates & team bonus
Get Paid Early!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today!
Alterations Customer Service Representative (CSR)
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :
Physical Demands :
Education & Credentials :
Part Time Benefits Include
Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
Create a job alert for this search
Customer Service Representative • Lynnwood, WA, US
Related jobs
Customer Service - Self Storage Manager.Total Rewards package available to our team : .We work Flexible and Full-Time Schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees becom...Show more
Gaube Enterprises is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the fun job, develop skills and grow fast within our organization.Opportu...Show more
Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show more
Building Support Rover will consist of experienced, trained, and uniformed concierge personnel providing highly visible, reliable, and professional concierge service.
Welcome and greet tenants, gues...Show more
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show more
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
Customer Service Representative Floater.Job Summary : Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? You...Show more
Customer Service Representative.Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.The Customer Services Representative facilitates and coordinates the daily acti...Show more Gaube Enterprises is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the fun job, develop skills and grow fast within our organization.Opportu...Show more 
Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more
Onsite | Full-Time | Permanent Role.Commission (depending on experience).Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate w...Show more
Bilingual Insurance Agent (Sales, Customer Service).Requisition Number : INSUR030035.Location : Everett, WA 98204, USA.Sign-On Bonus Opportunity of up to $4,000 •.
Lucrative incentive sales plans, bonu...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
Customer Service Representative.Are you a customer service representative that is detailed oriented and a great communicator? Are you looking for a company that gives you opportunities to learn and...Show more Customer Service Representative.Job Summary : Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search...Show more Customer Service Building Support.Position Summary : The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, ...Show more 
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive ...Show more
Customer Service - Self Storage Manager
Public Storage • Bremerton, WA, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Rep(09432) - 423 SW Sedgwick Rd., Suite 101
Domino's Pizza • Port Orchard, WA, US
Full-time
Last updated: 30+ days ago • Promoted
Member Services Representative
Planet Fitness • Tacoma, WA, US
Full-time
Last updated: 30+ days ago • Promoted
Building Support Rover - Seattle, WA
Seattle Staffing • Seattle, WA, US
Permanent
Last updated: 21 days ago • Promoted
Remote Mortgage Customer Service Representative
MCI • Seattle, WA, US
Remote
Full-time
Last updated: 20 days ago • Promoted
Customer Service Representative
U-Haul • Lynnwood, WA, US
Full-time
Last updated: 30+ days ago • Promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
U.S. Customs and Border Protection • Port Gamble Tribal Community, WA, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative Floater
USA Jobs • Lynnwood, WA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
Customer Service Representative
Common Spirit Health • Edmonds, WA, US
Full-time
Last updated: 3 days ago • Promoted
Customer Service Rep(07039) - 4800 Pt Fosdick Dr NW
Domino's Pizza • Gig Harbor, WA, US
Full-time
Last updated: 30+ days ago • Promoted
Work From Home
Amazon • Freeland, WA, United States
Remote
Full-time
Last updated: 22 days ago • Promoted
Customer Service Representative
TBG | The Bachrach Group • Kirkland, WA, United States
Full-time +1
Last updated: 9 days ago • Promoted
Bilingual Insurance Agent (Sales, Customer Service)
Freeway Insurance Services America • Everett, WA, US
Full-time
Last updated: 28 days ago • Promoted
United States Border Patrol Agent
U.S. Customs and Border Protection • Port Hadlock-Irondale, Washington, United States
Full-time
Last updated: 14 hours ago • Promoted • New!
Customer Service Representative
Kanon Electric • Milton, WA, US
Full-time
Last updated: 12 hours ago • Promoted • New!
Customer Service Representative
Seattle Staffing • Seattle, WA, US
Full-time
Last updated: 21 days ago • Promoted
Customer Service Building Support - Seattle, WA
Seattle Staffing • Seattle, WA, US
Permanent
Last updated: 21 days ago • Promoted
Customer Service Representative
Chevron • Bellevue, WA, United States
Full-time +1
Last updated: 11 hours ago • Promoted • New!