Team Member

Team Member

Reports to : Restaurant General Manager

The Team Member will work productively in a fast-paced environment, maintaining a quick speed of service and optimal guest experience. The Team Member will work closely with colleagues to prepare fresh and hot food, deliver 5-star guest service, clean and maintain the restaurant, and conduct other duties assigned by the Restaurant Management Team. This role manages payments responsibly, adheres to food service standards, and ensures cleanliness of all aspects of the restaurant in compliance with all policies, procedures, and regulatory requirements.

Essential functions include, but are not limited to :

• Welcomes guests warmly and ensures positive interactions.
• Anticipates and exceeds guest expectations.
• Provides menu suggestions and ensures accurate order preparation.
• Handles guest concerns professionally, following company policies.
• Maintains a tidy appearance and follows uniform policies.
• Processes orders accurately and handles payments.
• Prepares and packages food and drinks.
• Ensures restaurant cleanliness and sanitation.
• Restocks and maintains inventory.vc
• Adheres to food and cash control guidelines.
• Takes accountability for accuracy and security in handling cash.
• Addresses guest needs regarding cash handling and order preparation.
• Other duties as assigned.

What Will Make You Successful :

What You Can Expect from Us :

About the Company :

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!

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