Business System Analyst - ERP & Manufacturing

We have been exclusively retained by a well-established, vertically integrated food manufacturing organization as they are hiring a Business System Analyst – ERP & Manufacturing to help elevate how the business uses ERP and integrated applications.

This organization has been operating successfully for decades and is known locally for stability, quality, and long-term employee tenure. The company operates complex manufacturing, supply chain, and distribution workflows that rely heavily on ERP and integrated business systems.

This role is an opportunity to step into a visible, business-facing position where process ownership matters as much as system knowledge. The organization is intentionally shifting from reactive, break-fix application support toward a more disciplined, process-first operating model. For someone who enjoys asking “why” before touching configuration, this is a seat at the table role.

This is a full-time, direct-hire position based onsite in Lakeland, Florida.

The Role You’ll Play

This role serves as the connective tissue between business operations and ERP-enabled systems. Rather than simply reacting to tickets, this person leads discovery conversations, clarifies true business needs, and ensures ERP and application changes support end-to-end workflows.

Key responsibilities include:

• Acting as the primary liaison between business stakeholders and IT for ERP and application-related needs

• Leading process discovery before system changes are designed or implemented

• Translating business workflows into ERP configuration, enhancement, or integration requirements

• Partnering closely with Finance, Operations, Procurement, Supply Chain, Manufacturing, and Quality teams

• Coordinating with ERP consultants and vendors by providing clear business and process context

• Reducing dependency on external consultants for basic troubleshooting

• Supporting new application implementations and integrations

• Monitoring system performance, data integrity, and downstream impact

• Creating and maintaining clear documentation for systems, processes, and configurations

Background Profile:

The ideal candidate brings a blend of ERP system understanding and business process curiosity. They are comfortable working with manufacturing stakeholders, asking clarifying questions, and pushing back diplomatically when a request does not align with best practices.

• ERP experience in a manufacturing or distribution environment

• Strong understanding of core ERP workflows such as order-to-cash, procure-to-pay, inventory, and financial close

• Experience working directly with business users and non-technical stakeholders

• Ability to translate process needs into system-level solutions

• Experience collaborating with third-party consultants or system integrators

• Willingness to work onsite and engage directly with users

Nice-to-have experience:

• Sage X3 exposure

• Food or beverage manufacturing experience

• Experience with AP automation or demand planning tools

• Exposure to process improvement initiatives