Overview
Information Technology Recruiter at Green Key Resources
We represent an MSP (Managed IT Services Provider) in Stamford, CT that needs to hire a L2 Service Desk Engineer.
Compensation
Base pay range : $70,000.00 / yr - $80,000.00 / yr
- This is a full-time, direct hire opportunity
- Compensation includes a base salary ranging from 70-80K
Must have requirements
A valid driver's license and a vehicleWillingness to travel on-site to client locations in and around Stamford, CTCore requirements
High school diplomaExperience supporting inbound customer requests or L2 issue resolutionExperience with Ticketing SystemsExperience with Desktop hardware / software supportExperience with Microsoft Office Suite of Products and Desktop ApplicationsExperience with Active DirectoryExperience with Networking (VPN, LAN / WAN, DNS)Experience with Virtualization (VMWare and / or Hyper-V)Major Responsibilities
Providing timely resolution to Level-2 technical support issues as first line and escalation support.Install and maintain desktop hardware and softwareRemediate customer problems and conduct scheduled installsEnsure technical documentation is created and tested, etc.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
IT Services and IT Consulting and Professional ServicesBenefits
Medical insuranceVision insurance401(k)Get notified when a new job is posted.
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