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RTC Onboarding/Administrative Manager
RTC Onboarding/Administrative ManagerNextEra Energy • Urbandale, IA, US
RTC Onboarding / Administrative Manager

RTC Onboarding / Administrative Manager

NextEra Energy • Urbandale, IA, US
9 days ago
Job type
  • Full-time
Job description

RTC Onboarding / Administrative Manager

NextEra Energy Resources is one of America's largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us!

The RTC Onboarding / Administrative Manager role involves leading and directing the Renewable Training Center (RTC) onboarding operations as a core team member focused on workforce development and operational excellence. This position is responsible for establishing new onboarding strategies, leveraging innovative technology solutions, delivering exceptional customer service, and streamlining operations to support NextEra Energy's growing renewable energy workforce. The RTC onboarding team plays a critical role in preparing technicians for careers in wind, solar, and battery storage operations, supporting both NextEra Energy Resources, the largest infrastructure developer in the US, and Florida Power & Light's expanding energy portfolio. This role serves as a key talent development pipeline, ensuring new hires are equipped with the skills and knowledge necessary to maintain NextEra's industry-leading safety and operational standards.

The core duties of this role involve :

  • Develops and implements comprehensive onboarding strategies for renewable energy technicians and support staff
  • Leads and manages a team of 8-12 onboarding specialists and administrative coordinators
  • Establishes technology-driven solutions to enhance onboarding efficiency and tracking capabilities
  • Collaborates with training curriculum developers and field operations teams to ensure program alignment
  • Monitors onboarding metrics and performance indicators to drive continuous improvement
  • Manages customer service excellence for all onboarding participants and stakeholders

The most valuable skills for success in this role will be :

  • Demonstrated ability to lead large-scale training and onboarding operations with measurable outcomes
  • Strong project management and team leadership skills with experience managing diverse teams
  • Proven track record of implementing technology solutions to improve operational efficiency
  • High level of comfort with fast-paced environments and ability to adapt to evolving training needs
  • Exceptional customer service orientation with focus on participant experience
  • Strong analytical and data-driven decision-making capabilities
  • Highly organized and deadline-driven individual with excellent attention to detail
  • Experience in renewable energy, technical training, or related industry preferred
  • Expertise in learning management systems, Microsoft Office Suite, and project management tools
  • This job will use operational management and training leadership skills to direct comprehensive onboarding programs that prepare renewable energy professionals for successful careers while driving organizational growth and development objectives.

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    Manager • Urbandale, IA, US

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