Manager, Instructional Design

Overview

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose : Leads the development, design, implementation, and evaluation of instructional programs and materials that support effective learning experiences. This role manages a team of instructional designers, collaborates with internal and external stakeholders, and ensures alignment with organizational goals, industry best practices, and emerging learning technologies.

Note : The Manager, Instructional Design position is primarily remote. Candidates will be considered nationally.

Responsibilities

• Collaborates with stakeholders to identify learning needs, define objectives, and assess content accuracy and effectiveness.
• Develops instructional design strategies grounded in educational and industry standards that align with learner needs and organizational goals.
• Establishes and upholds standards for quality, accessibility, and brand consistency.
• Sets clear goals and priorities for instructional projects and initiatives.
• Fosters a collaborative and innovative culture focused on continuous improvement and professional development.
• Oversees project management process of designers to include compliance with scope, timeliness, resources, accessibility and effectiveness.
• Ensures stakeholders have access to regular project updates.
• Evaluates the effectiveness of instructional programs using both qualitative and quantitative data, and makes necessary improvements.
• Provides training and support to instructional design team members.
• Stays current with trends and technologies in instructional design.
• Prepares presentations and reporting as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

Education / Experience : Bachelor\'s Degree in instructional design or related field or equivalent experience required. Master\'s Degree in Instructional Design or equivalent preferred. 5+ years of Instructional Design, Content Development or similar required. 2+ years of management experience in a supervisory or similar people leadership role required. 5+ years proficiency in (to include but not limited to) Articulate Storyline, RISE, Captivate, Camtasia, Canva, Vyond, LMS, Smartsheet, ADDIE / SAM, adult learning theory required. 2+ years in a healthcare setting preferred. 2+ years in a contact center environment preferred. 1+ years of experience creating call center simulations with Zenarate, SimTrain or similar preferred.

Pay Range : $86,000.00 - $154,700.00 per year

Benefits & Equal Opportunity

Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual\'s skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

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