District Manager- Conway, AR

The District Manager is responsible for overall district performance and the direct operation of a group of approximately ten to fifteen stores. As a business owner, the District Manager is directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of the Store Management team.

Essential Role and Responsibilities :

• Drive district same store growth to be at or above the previous year
• Drive district same store fuel break even to be at or above the previous year
• Effectively implement and uphold Standard Operating Procedures to allow for sustainable growth
• Drive customer satisfaction scores to be at or above goal
• Ensure new store sites are opened effectively, on time, and fully staffed with trained personnel
• Ensure total merchandise gross margin growth per site is at or above plan
• Drive promotional sales to be at or above plan
• Ensure stores are set and maintained to plan-o-gram
• Manage district operation costs to be at or below plan (before maintenance refresh)
• Ensure district safety results are achieved (Total Recordable Injury Rate)
• Manage district shrink results to be at or below plan
• Ensure store management positions are filled with succession plans in place
• Support company initiatives / rollouts and maintain changes
• Ensure store hours of operation are optimized
• Identify key competitors correctly
• Optimize district-wide market trends
• Effectively communicate with the Fuel Pricing and Merchandising departments to ensure margins are optimized
• Maintain compliance to fuel and merchandising programs
• Effectively administer certified training manager program
• Effectively develop Store Managers
• Ensure store teams are actively demonstrating our principles and core competencies
• Ensure performance review process is administered consistently and effectively across the district
• Conduct effective store visits per company guidelines

Benefits :

Education and Experience :

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 12 to 18 months related experience and / or training, or equivalent combination of education and experience.