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Client Relationship Consultant 2 (Banker) - 4th Street Branch - Rochester, MN (25hrs/wk) $750 S[...]
Client Relationship Consultant 2 (Banker) - 4th Street Branch - Rochester, MN (25hrs/wk) $750 S[...]U.S. Bank • Rochester, MN, US
Client Relationship Consultant 2 (Banker) - 4th Street Branch - Rochester, MN (25hrs / wk) $750 S[...]

Client Relationship Consultant 2 (Banker) - 4th Street Branch - Rochester, MN (25hrs / wk) $750 S[...]

U.S. Bank • Rochester, MN, US
7 days ago
Job type
  • Full-time
Job description

Overview

Client Relationship Consultant 2 (Banker) – 25 hours per week at the 4th Street Branch, Rochester, MN. Includes a $750 sign-on bonus.

Responsibilities

  • Build relationships with customers by engaging them via in-person, by appointment, and virtual channels to provide comprehensive financial counsel with a digital-first mindset.
  • Assess customer needs, obtain and process account information, educate clients on available deposit and loan products and services, and recommend solutions based on individual goals.
  • Proactively outreach to clients, follow up, ask questions, and learn about financial needs and channel preferences.
  • Maintain working knowledge of consumer and business banking products and services, including digital products and services.
  • Provide a consistent, optimal client experience, including greeting clients and processing basic transactions.
  • Develop collaborative partnerships with branch team members to best serve clients.
  • Open new consumer and business accounts, complete service requests, and submit credit applications.
  • Educate clients on emerging and self-service digital products and services to help meet financial needs, using available resources and technologies to optimize the client experience.

Qualifications

Basic Qualifications

  • High school diploma or equivalent
  • Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
  • Preferred Skills / Experience

  • Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • Ability to effectively engage and communicate with clients
  • Thorough knowledge of applicable bank and branch policies, procedures and support systems
  • Proven customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to explore and identify a customer's true needs while leveraging a digital-first mindset
  • Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively
  • Experience in the financial services industry preferred
  • Licensing and Compliance

    This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements may result in a rescission of your offer or termination of employment.

    Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals
  • Salary and other details

    Pay Range : $20.00 - $22.50 per hour. Location-based differences may apply. 25 hours per week with a $750 sign-on bonus.

    Posting notes and notices

    U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

    U.S. Bank participates in the E-Verify program. The posting may close earlier due to high volume of applicants.

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

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