Java Application Support Analyst

Job Title : Associate Site Operations Engineer

Location : Mountain View, CA

Duration : 5 Months Contract

Hybrid / Remote : Hybrid (3 Days a week, should work form office, Tues / Wed / Thurs)

Responsibilities :

• Proactively monitor availability and performance of the Client application stack and infrastructure using key homegrown and commercially available tools.
• Efficiently respond to monitoring alerts, incident tickets, and email / phone / irc requests to NOC operations and triage / escalate issues as needed.
• Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.
• Candidly work with SRE and Development teams, as well as coordinate / communicate / manage notifications and updates of issues affecting site availability / performance to customers and executive management
• Effectively ensure smooth and complete hand offs between shifts.
• Flexible schedule availability to meet the needs of a 24 x 7 Operations environment, weekends may be required

Basic Qualifications :

Qualifications :