Director Salesforce for Communications and Media

Description:

Manage Sales Funnel

• Generate proactive demand through solution led selling and other instruments
• Customer Liaison through Thought leadership led CXO engagement
• Own and manage Salesforce focused deals
• Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure.
• Solution led Selling
• Leverage domain expertise to identify problems to solve across the Communications and Media Value chain
• Leverage technical expertise to identify solutions
• Be able to demonstrate solutions
• Influence Partner Engagement
• Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Qualifications: •Overall, 10-15 Years of IT Experience•5+ Years of experience in CRM Implementation Project (preferably SFDC but not mandatory)•Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)•2+ years in CX Consulting working with Customers identifying and solving business problems•At least 1 Telecom BSS or Media transformation program experience within last 5 years with in-depth understanding of Industry domain and Trends. •Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)•Experience in working with team based in multiple time zones•Innovation & Growth Mindset •Willingness to learn and work in Salesforce
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