Client Service Representative

Are you passionate about community support and providing exceptional service? Become a vital part of our compassionate and community-focused veterinary clinic team, as a Client Services Representative . In this role, you’ll be the first point of contact for pet owners—helping schedule appointments, manage communications, and ensure a smooth experience from check-in to checkout.

Our clinics are committed to delivering high-quality veterinary care at affordable rates, with additional discounts available based on income. If you’re looking for a meaningful role where you can make a difference in the lives of pets and their people, we’d love to meet you! 🐾

Here's a snapshot of the job :

Pay :   $18.00 / hour

Benefits :

• Health, dental, vision insurance, 401k retirement plan and more!
• 15+ Days of Paid Time Off, Paid Holidays and Floating Holidays
• Work-life balance with no evenings, overnights or Sundays

Schedule : Full Time, 40 hours / week

Location :  Golden Valley, MN would be your home site, with occasional shifts at our St. Paul-University Avenue site.

Application Requirements :  Please include current resume

Job Summary :   The Client Services Representative is responsible for the daily coordination and scheduling of Veterinary Center Spay / Neuter, Wellness, Dental, and Specialty surgery appointments.

Here's what you'd be doing :

Client Services :

Communication and Culture :

Technology :

Other duties as assigned.

Additional Information :

Schedule and Attendance :

Work Environment :

Requirements

Experience :

Skills :

Physical Demands :

Emotional Demands :

Transportation :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

About AHS

Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota.

As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere.

Why Work Here

Our Organizational Commitment to Diversity, Equity and Inclusion :

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide.

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.