Desktop Support Technician - Brookfield, WI

Job Posting

DXC Technology (NYSE : DXC) is a leading global provider of information technology services. We're a trusted operating partner to many of the world's most innovative organizations, building solutions that move industries and companies forward. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront.

Essential Functions :

• Provide on-site field support including installation, servicing, and repair of systems and equipment.
• Perform IMACD / JML activities (Install, Move, Add, Change, De-Install) within SLA timelines.
• Troubleshoot hardware issues (desktops, laptops, mobile devices, peripherals) and software issues (Windows 10 / 11, Microsoft 365, Outlook, Teams, OneDrive).
• Support Microsoft patches, corporate software deployments, and group policies.
• Build and reimage corporate PCs; perform diagnostics and hardware replacements or upgrades.
• Troubleshoot LAN / WAN issues using knowledge of networking basics (TCP / IP, VPN, wireless).
• Deliver Hardware Break / Fix support and coordinate with OEM / third-party vendors.
• Provide Hands and Eyes support and Conference Room support as needed.
• Communicate effectively in English with end-users and IT teams; document incident resolutions and service actions.
• Maintain asset management systems; support inventory, shipping / receiving, and warehousing practices.
• Assist with procurement and lifecycle management of IT equipment.
• Perform physical tasks including lifting (up to 39 lbs independently), moving equipment, and working in varied physical positions.

Required Qualifications :

Knowledge Areas :

Skills :

Work Environment :

Office 100% on-site Brookfield, WI At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico, DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link.

Disability Accommodations :

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note : DXC will respond only to requests for accommodations due to a disability.