My Epic Gear Coordinator

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski / Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary

My Epic gear is a new gear membership that provides all the benefits of owning gear, but with more choice, lower cost, and no hassle. Membership unlocks access to over 60 of the latest ski and snowboard models and the convenience of choosing in-resort delivery and daily slopeside pick-up & drop-off, at 12 North American resorts. All managed from the palm of your hand in the My Epic app.

Job Summary :

As the Delivery Coordinator, you are an ambassador of My Epic Gear and, where applicable, Epic Mountain Rentals Delivery, and are instrumental in the success of the delivery team. You will be responsible for daily communications with members, gear setup and delivery scheduling, gear movement and inventory control, and reservation management, to ensure guest service and membership satisfaction. We are looking for strong communicators with excellent organizational skills—someone who enjoys planning and logistics. Delivery Coordinators will work closely with their managers, assistant managers, and Delivery Specialists.

Job Specifications :

Outlet : My Epic Gear Warehouse

Starting Wage : $22.00 / hr - $26.03 / hr

Employment Type : Winter Seasonal 2025 / 2026

Shift Type : Full Time hours available

Minimum Age : At least 18 years of age

Housing Availability : No

Skill Level : Intermediate

Job Responsibilities :

Review and manage incoming reservations in a timely and complete manner

Build delivery schedules based on the reservations and available staff / vehicles

Assign gear to reservations and setup gear for deliveries

Take lead on daily inventory integrity tasks

Primary contact for answering phones, checking messages / chats, and other administrative duties

Maintain a working knowledge of products and trends within the industry to assist in gear selection

Be committed to providing exceptional service with a high level of professionalism

Liaison between in-store and warehouse operations, gear movement and delivery logistics

Other duties as assigned

Job Requirements :

Keen to learn new skills, open-minded, and can adapt to changing situations

Must have excellent oral and written communication and organizational skills

Tech savvy

Ability to lift 50lbs, and stand or kneel for 8 hours sometimes outside and in winter conditions

Ability to work a flexible schedule; weekends and holidays required

The expected pay range is $22.00 / hr - $26.03 / hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and / or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child / minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  510691

Reference Date :  08 / 08 / 2025

Job Code Function :  Rental Operations